- Introduction
These Terms of Use for the Notarizi Web Application (hereinafter referred to as the “Terms”) establish the legal status, rights, and obligations of the parties to the contractual relationship for the use of the Platform.
The contractual relationship arises between the legal entity Notarizi (hereinafter referred to as the “Operator”) and a natural person who has completed registration on the Platform (hereinafter referred to as the “User”).
The contractual relationship between the User and a notary authorized in accordance with the legislation of the state where the notary carries out professional activities (hereinafter referred to as the “Partner Notary”) is governed by a separate agreement and is not covered by these Terms.
- Basic Concepts and Terms
The following basic concepts and terms are used in these Terms:
Notarizi – a person who is the operator of the information system and provides services for intermediating remote notarial acts and legal consultations.
Platform (Web Application) – a public information system designed to intermediate interaction between Users and Partner Notaries, legal consultants, and other specialists for the purpose of conducting remote notarial acts, consultations, and video recordings.
User – a natural person who has completed the registration procedure on the Platform and has acquired the status of a party to the contractual relationship of use.
Partner Notary – a notary authorized in accordance with the legislation of the state of their location, who carries out notarial activities through the Platform on the basis of a separate agreement with the Operator.
Legal Consultant – a legal expert who provides legal consultations to Users through the Platform without performing notarial acts.
Remote Notarial Act – a notarial act performed in real time using audiovisual communication means between the User and the Partner Notary, subject to compliance with the requirements of the legislation of the state where the notary is located.
Legal Consultation – the provision of legal information, explanations, and recommendations to the User by a legal consultant through the Platform in real time or in the form of a video recording.
Video Meeting – remote interaction in real time between the User and the Partner Notary, legal consultant, or other specialist through the Platform.
Video Recording – a pre-recorded video address, instruction, explanation, or consultation posted on the Platform for viewing by the User at their convenience.
Identity Verification – a procedure for establishing and confirming the identity of the User, conducted by an authorized entity in accordance with legislation on electronic identification and trust services.
Electronic Signature – data in electronic form attached to or logically associated with an electronic document, which is used to identify the signatory and certify their intention regarding the content of the document.
Account – a personalized accounting unit of the User in the Platform system, which provides access to the functional capabilities of the Platform.
Notarial Meeting – remote interaction between the User and the Partner Notary for performing a notarial act.
Consultation Meeting – remote interaction in real time between the User and a legal consultant for providing legal consultation.
Participant in Notarial Act – a natural person in respect of whom a notarial act is performed (party, heir, testator, and others), as well as witnesses if necessary.
Verification Service Provider – a legal entity authorized in accordance with legislation to carry out identity verification.
- Status and Purpose of the Platform
Notarizi is the operator of an international public information system and does not carry out notarial activities directly. Notarizi’s functions are limited to providing technical capability for interaction between Users and Partner Notaries, legal consultants, and other specialists.
Notarizi cooperates with notaries authorized in accordance with the legislation of various states, including but not limited to: European Union member states, the United Kingdom, the United States of America, and other jurisdictions.
The legislation governing notarial acts is determined by the legislation of the state where the Partner Notary is located. Notarizi is not liable for the compliance of the Partner Notary’s actions with the legislation of their state.
Notarizi does not provide legal consultations directly and does not give recommendations regarding the User’s rights and obligations. Any questions regarding the content and consequences of a notarial act or legal consultation must be resolved by the User directly with the Partner Notary or legal consultant.
Notarizi is not a verification service provider within the meaning of international standards and national legislation. Identity verification is carried out by authorized providers on the basis of separate contracts.
Notarizi does not guarantee the legal force of documents processed through the Platform. The legal force of a document is determined by the Partner Notary in accordance with the legislation of the state of their location and the legislation of the state where the document is intended for use.
The User understands and accepts that recognition of a notarially certified document by courts, government authorities of any state, banks, and other third parties depends on compliance with the requirements of the legislation of the relevant jurisdiction and is not within Notarizi’s competence.
The User undertakes to comply with the legislation of the state of their location and international law when using the Platform. Notarizi reserves the right to refuse the User access to the Platform in the event of detection of actions that contravene legislation.
The User undertakes not to carry out actions aimed at obtaining unauthorized access to the source code, architecture, databases, and internal structure of the Platform, including reverse engineering, disassembly, decompilation, and disclosure of Notarizi’s trade secrets.
The Platform provides the following core services:
- organization of remote notarial acts through video meetings with Partner Notaries;
- organization of legal consultations through video meetings with legal consultants;
- provision of access to video recordings of instructions, explanations, and consultations;
- intermediation in searching for Partner Notaries and legal consultants;
- technical support for audiovisual communication and electronic document flow.
- Registration Procedure and Conclusion of the User Agreement
Natural persons who have reached the age of majority in accordance with the legislation of the state of their location and have full legal capacity have the right to register.
Registration is carried out by the User providing their email address and setting an access password. The User undertakes to provide accurate and complete information during registration.
Registration takes effect after the User confirms their email address by entering the corresponding code sent by Notarizi to the provided email address.
From the moment of successful completion of registration, a user agreement arises between the User and Notarizi for an indefinite term. The User acquires the status of “User” of the Platform with all rights and obligations provided by these Terms.
Registration of one natural person is carried out only once. Creating multiple accounts by one person under different names, surnames, or other personal data is strictly prohibited.
The User has no right to:
- transfer their account to other persons;
- allow other persons to use their password;
- provide access to their account to third parties on a paid or free basis;
- use the account to carry out unlawful actions.
The User guarantees that all data provided by them during registration and subsequently are accurate and complete. The User undertakes to immediately notify Notarizi of any changes in personal data, phone number, or email address.
The User acknowledges full responsibility for the confidentiality of the access password and for all actions performed under their account.
Violation by the User of the provisions of this section gives Notarizi the right to immediately terminate the user agreement and delete the account without warnings and payment of compensation.
- User Identity Verification
To perform remote notarial acts as a party or participant in a notarial act, the User must undergo identity verification conducted by an authorized verification service provider.
Identity verification is carried out on the basis of an identity document issued by a competent government authority and must comply with the requirements of the legislation of the state where the notarial act is performed and international standards.
Identity documents (passports, identity cards, residence documents) issued by the authorities of Ukraine, European Union member states, the United Kingdom, the United States of America, and other states are accepted.
The document must be valid and undamaged at the time of verification. Documents with signs of forgery or damage are not accepted.
The verification process is conducted remotely using video communication. The User must present an identity document and appear on camera for identification.
Notarizi does not carry out identity verification independently. Verification is performed by a verification service provider with whom Notarizi has a service agreement.
Verification results are transferred from the service provider to Notarizi/Notary automatically. Notarizi does not control the quality of verification and is not liable for technical failures, delays, or errors of the verification service provider.
The User may undergo verification again in case of failure on the first attempt.
Notarizi organizes access to electronic signature means only after successful verification of the User’s identity.
A User whose identity has not been successfully verified cannot perform notarial acts through the Platform as a party but may participate in a notarial meeting or consultation meeting as a witness or observer.
- Terms of Platform Use
Use of the Platform is possible only after successful completion of registration provided for in Section 4 of these Terms.
To perform remote notarial acts as a party or participant, the User must have valid identity documents.
For receiving legal consultations through video meetings or viewing video recordings, identity verification is not mandatory unless otherwise provided by the internal rules of the legal consultant or legislative requirements.
The User undertakes to comply with the legislation of the state of their location and international law when using the Platform.
The User undertakes to use the Platform exclusively for lawful purposes and not to use the Platform to carry out unlawful actions.
The User acknowledges that the terms of Platform use may change in the event of changes in the legislation of any state, international legislation, or judicial practice governing notarial activities and electronic services. In such case, Notarizi adapts the functionality and terms of the Platform in accordance with new requirements.
A User whose identity has been successfully verified has the right to order notarial acts.
A User whose identity has not been verified has the right to:
- order legal consultations through video meetings;
- view video recordings of instructions and consultations posted on the Platform.
The User is responsible for the accuracy and completeness of information provided during a video meeting or in a consultation request.
- Conducting Remote Notarial Acts, Consultations, and Providing Video Recordings
Notarizi does not perform notarial acts directly and does not provide legal consultations on its own. Notarizi provides exclusively technical and organizational intermediation of interaction between the User and Partner Notaries, legal consultants, and other specialists.
Ordering a notarial service, legal consultation, or access to video recordings by the User is carried out by concluding an agreement directly with the Partner Notary, legal consultant, or through Notarizi’s intermediation.
Contractual relations for the provision of notarial services or legal consultations arise exclusively between the User and the relevant specialist. Notarizi is not a party to such agreement.
The choice of type of notarial act, preparation of necessary documents, determination of persons in respect of whom the notarial act is performed, and other matters related to the content of the notarial act are governed by the agreement between the User and the Partner Notary and the legislation of the state where the Partner Notary is located.
Documents for notarial acts are submitted in PDF format. If documents are submitted by the User, they are obliged to verify their compliance with the requirements of the legislation of their state and approve them before the notarial act is performed.
The specific procedure for performing a notarial act, including establishing the User’s identity and verifying their will, is determined by the Partner Notary in accordance with the legislation of the state of their location.
Signing of documents during a notarial act is carried out by the User using an electronic signature issued in the manner provided by these Terms and legislation.
The User receives access to the completed notarial document after full payment for the service within the time frame agreed by the parties.
Notarizi notifies the User by email/text message about the readiness of the document for download and about the payment status.
The User has the right to order a legal consultation via audio-video meeting with a legal consultant in real time.
The legal consultant provides the User with legal explanations, document analysis, recommendations on legal matters, and other legal assistance in accordance with the legislation of the state of their location or the state whose legislation is the subject of consultation.
Legal consultation is not a notarial act and does not replace notarial certification of documents. A legal consultant does not have the right to perform notarial acts unless they are a notary.
The date, time, and duration of the consultation meeting are established by mutual agreement between the User and the legal consultant. The duration of the consultation may be limited depending on the tariff plan.
The consultation meeting is conducted through the Platform using two-way audiovisual communication. The User has the right to record the consultation for personal use if the legal consultant does not object.
Payment for the consultation is made in accordance with the tariffs established by the legal consultant or Notarizi. Information about tariffs is provided to the User before the start of the consultation.
The results of the consultation may be provided to the User in the form of oral explanations, written conclusions, or recommendations, depending on the terms of the agreement between the User and the legal consultant.
The Platform provides Users with access to video recordings containing:
- general instructions on notarial procedures;
- step-by-step instructions on document preparation;
- answers to frequently asked questions.
The User has the right to view video recordings an unlimited number of times during the term of access. The User does not have the right to download, copy, distribute, or use video recordings for commercial purposes without the written consent of the author.
Information provided in video recordings is of a general informational nature and does not replace individual legal consultation or notarial acts. The User uses information from video recordings at their own risk.
Notarizi is not liable for the relevance, completeness, or accuracy of information provided in video recordings if the video recording was created by a third party.
- Intermediation Service in Concluding Agreements with Partner Notaries and Consultants
The User has the right to submit a request to Notarizi regarding the search for a Partner Notary or legal consultant in the event that the User does not have the opportunity or does not wish to contact a specialist directly.
Notarizi does not guarantee that documents processed through the Platform or consultations provided through the Platform will be recognized by government authorities of any state, courts, banks, or other third parties as legally valid, reliable, or having evidentiary force.
The legal force and evidentiary force of a document certified by a Partner Notary are determined by the legislation of the state where the Partner Notary is located and the legislation of the state where the document is intended for use.
The quality and usefulness of legal consultation are determined by the professional skills of the legal consultant and the completeness of information provided by the User.
Notarizi is not liable for the refusal of government authorities, courts, or third parties to recognize a document as legally valid or for negative consequences of the User’s use of the consultation.
- Processing and Storage of Personal Data and Documents
Notarizi processes the User’s personal data in accordance with the Privacy Policy.
The User’s personal data are transferred from Notarizi to Partner Notaries, legal consultants, and other specialists exclusively for the purposes of providing services and on the basis of the User’s consent.
Notarizi provides the User with space for storing documents and other data necessary for using the Platform on servers of Notarizi or authorized subcontractors located in the European Union or other states with an adequate level of data protection.
The User uses the allocated space for storing, viewing, editing, and downloading documents within the functional capabilities of the Platform. No separate fee is charged for providing disk space unless otherwise specified in the tariffs.
Notarizi has taken technical and organizational measures to protect the User’s personal data and documents from unauthorized access by third parties. However, Notarizi does not guarantee absolute security, as security depends on many factors, including the quality of internet infrastructure and actions of third parties.
The User is strongly recommended to independently store backup copies of important documents on their own information carriers, external hard drives, or cloud storage.
Notarizi reserves the right to delete all User documents posted on the Platform upon expiration of a four-week period after the notarial act or consultation is performed. The User receives a warning two weeks before deletion.
The User has the right to download documents before their deletion. Deleted documents cannot be restored.
Video recordings of consultations and notarial acts may be stored on the Platform for archiving purposes, quality control, or dispute resolution for the period established by legislation or agreement with the specialist.
- Terms of Conclusion of the User Agreement and Its Termination
The user agreement is concluded between Notarizi and the User for an indefinite term from the moment of successful completion of registration provided for in Section 4 of these Terms.
The user agreement may be terminated by either party with observance of a 14-day notice period. Termination must be made in writing (by letter) or by email to the address specified on the Notarizi website.
From the date of termination of the user agreement, Notarizi deletes the User’s account and all related personal data and documents within thirty days. The User has the right to download their documents before deletion.
The User understands and accepts that personal data, documents, and other information that the User exchanged with Partner Notaries, legal consultants, or third parties will continue to be under the control and storage of these persons in accordance with their privacy policies and legislation.
Notarizi has the right to immediately terminate the user agreement without observing the notice period in the event of:
- serious violation by the User of the provisions of these Terms;
- violation by the User of the legislation of any state or international law;
- obvious abuse by the User of the Platform’s functionality or its resources;
- performance by the User of actions that damage the reputation of Notarizi, the Platform, Partner Notaries, or consultants;
- posting by the User of content that contravenes legislation;
- detection of signs that the User is involved in fraud, money laundering, or other criminal actions.
In the event of immediate termination of the user agreement, Notarizi has the right to block the User’s account and immediately delete all related personal data and documents.
- Warranties and Limitations of Liability
Notarizi warrants that the Platform will function in accordance with its direct purpose – providing technical capability for conducting remote notarial acts, legal consultations, and providing access to video recordings. However, Notarizi does not guarantee continuous operation of the Platform without technical interruptions, failures, or errors.
Notarizi is not liable for the quality, completeness, correctness, timeliness, or compliance with legislative requirements of notarial services provided by Partner Notaries or legal consultations provided by legal consultants. All claims and complaints regarding the quality of services must be directed directly to the relevant specialist.
Notarizi does not warrant and cannot warrant that documents processed through the Platform or consultations provided through the Platform will be accepted by government authorities of any state, courts, banks, or third parties as legally valid or evidentiary.
Notarizi is not liable for the availability, quality, or functioning of verification and electronic signature services, the providers of which are third parties. The availability of such services depends on the functioning of the systems and servers of these third parties and on internet infrastructure.
Notarizi is not liable for loss, destruction, or disclosure of the User’s personal data if such events occurred as a result of actions of third parties, force majeure circumstances, or actions beyond Notarizi’s control.
Notarizi is not liable for the content, relevance, or accuracy of information provided in video recordings created by third parties.
- Maximum Extent of Notarizi’s Liability to the User
Notarizi is liable to the User exclusively for warranties expressly assumed by Notarizi and clearly set forth in these Terms.
For all other cases, including indirect damages, lost profits, data loss, loss of income, loss of business reputation, business interruption, or inability to use the Platform, Notarizi’s liability is completely excluded.
The maximum amount of Notarizi’s liability to the User shall not exceed the amount of payments received by Notarizi from the User for services during the twelve-month period preceding the occurrence of the claim.
These limitations of liability also apply to employees, authorized representatives, subcontractors, and other performers of Notarizi.
If damage arises as a result of the activities of verification service providers, electronic signature providers, Partner Notaries, or legal consultants, and these persons do not act as performers of Notarizi, then Notarizi is not liable, except in cases provided by legislation.
- Rights and Obligations of Notarizi as Platform Operator
Notarizi has the right to delete or deactivate a User’s account if:
- the User’s personal data are clearly incorrect or absent;
- the User has not confirmed their email address within 48 hours after registration;
- registration was made with a disposable, temporary, or fictitious email address;
- obvious abuse by the User of the Platform’s functionality is detected, including hacking attempts;
- the User has not performed any actions on the Platform for a long time (more than one year).
Notarizi has the right to delete an account in the event of other important grounds that make further functioning of the account unacceptable for Notarizi.
The User grants Notarizi a license to use all content, documents, images, and other materials that the User p
osts on the Platform. This license grants Notarizi the right to:
- reproduce content to ensure the functioning and optimization of the Platform;
- transfer content to Partner Notaries, legal consultants, and other specialists as necessary to provide services;
- store content in backup systems, data processing centers, and backup systems;
- change data format and data structure to ensure technical compatibility;
- store content for the period necessary to fulfill the agreement and fulfill legal obligations.
Notarizi does not claim exclusive copyright to content and does not publish content posted by the User without their consent, except as provided by these Terms.
Notarizi has the right to temporarily or permanently block the User’s access to the Platform in the event of sufficient factual signs of violation by the User of legislation or these Terms.
When making a decision to block, Notarizi takes into account the legitimate interests of the User and provides the User with an opportunity to express their position.
Notarizi has the right at any time to modify, add new features, or remove features of the Platform, including in response to changes in the legislation of any state.
If such changes significantly limit the scope of services provided or increase the financial burden on the User, the User has the right to immediately terminate the user agreement.
Notarizi has the right to engage subcontractors and partners in providing services without separate permission from the User, but in compliance with the requirements of personal data protection legislation.
- Rights and Obligations of the User
The User independently bears full civil, administrative, and criminal liability for all documents and data that the User posts on the Platform.
Notarizi does not review, analyze, or verify the legality, completeness, or reliability of content posted by the User, except in cases of detection of obvious violation of legislation.
The User undertakes not to post content that:
- constitutes a criminal offense or administrative offense in accordance with the legislation of any state;
- contravenes international law or moral standards;
- violates the rights of third parties;
- contains malicious software.
The User must release Notarizi from any liability and compensate all expenses of Notarizi, including litigation costs, in the event that Notarizi is held liable as a result of the User’s actions.
Notarizi notifies the User of the fact of being held liable and provides an opportunity to defend their rights.
The User undertakes to immediately provide Notarizi with all available information regarding circumstances that became the basis for holding Notarizi liable.
- Final Provisions
These Terms constitute the complete agreement between Notarizi and the User regarding the use of the Platform.
Notarizi has the right to modify these Terms at any time. The User is deemed to have accepted the changes if they have not objected to them in writing within two weeks from the date of publication on the website.
In case of objection, the user agreement is terminated.
If any provision of these Terms is declared invalid, this does not affect the validity of other provisions.
These Terms are governed by the legislation of the state where Notarizi is located, excluding rules of private international law.
Disputes are resolved through negotiations, and in their absence – through judicial proceedings in accordance with legislation.
The User acknowledges that the Platform may contain technical errors and failures.
These Terms govern exclusively the relationship between the User and Notarizi and do not affect agreements with Partner Notaries or consultants.
These Terms are drafted in the Ukrainian language as the original text. The Ukrainian version is the sole authentic and legally binding version of this document.
For the convenience of users of the Notarizi Platform, these terms may be provided in translations in other languages, including but not limited to: English, German, Russian, Polish, Romanian, and other languages. All translations in languages other than Ukrainian are machine translations performed by automated translation systems. Machine translations are provided exclusively for informational purposes and to facilitate understanding of the content of the document by users who do not speak Ukrainian.